Frequently Asked Questions
Everything you need to know about creating your perfect home sanctuary.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a warranty on your furniture and decor?
Yes, all Tontine products come with a 12-month limited warranty covering manufacturing defects to ensure the highest quality for your home.
What is your return policy?
We offer a 30-day change-of-mind return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
How can I care for my Tontine textiles and linens?
We recommend machine washing on a gentle cycle with cold water and air drying to preserve the integrity of the natural fibers and dyes.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our logistics to more countries soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Affirm.